FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are being asked most frequently.

SHIPPING 

Do you ship internationally? 

Yes.  We ship Internationally by Canada Post, UPS, FedEx, and DHL.

Will I be charged for taxes?

For customers in the USA, all purchases arrive cleared. Any brokerage or tariffs/customs fees are prepaid by us.  Your item arrives FOB destination.

If you are importing an item internationally, you may be charged taxes, duty, or brokerage.  These rules vary from country to country, check with the import rules of your country or state.

 

RETURNS

What is your returns policy? 

If you are not satisfied with your purchase, you will receive a full refund if the item is returned within 14 days. Please contact us to coordinate a return.

 

Do you refund?